Once you deactivate, the application will automatically close. (note: it may take a minute or two to become available) When you begin the deactivation process you’ll get a window that will contain a check box to remove your serial number. You’ll find the deactivate command under the help menu. If you didn’t do that, here’s a little trick originally posted by forum contributor Peter Spier to use when you’re in a pinch. You’ll need a free account with Adobe but this will assure you of access at any time to your records. Every now and again, I’ll spot a post on the User to User Forum from someone who’s misplaced the cases that his/her software came in and now want to install on a new machine or just got a laptop for travel and wants to take advantage of the two allowed concurrent activations.Īs long as the software is available, installing is easy, but activating it without a serial number isn’t going to happen.īefore I get into a little trick to find the serial number on a machine that’s already running allow me to step up on soapbox and point out that the best way to avoid problems is to register your software online IMMEDIATELY after installing.

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